Terms & Conditions

At SUPERFRIDAYS, we prioritize the privacy of our users. This Privacy Policy outlines how we collect, use, and protect your personal information across all interactions with us, encompassing our offered services, website, contact page, and email correspondences. We recommend you read this policy thoroughly. If you have any queries or concerns about this policy or our usage of your personal data, please reach out to us at:

support@superfriday.com

Or send a mail to our head office located at 55 Edison Road , Dandenong South, VIC 3175 Australia

COLLECTION AND USE OF PERSONAL INFORMATION

To provide comprehensive services and create the best experience for our clients, we may collect the following types of information:

User-Provided Information: When using certain sections of our website, you may submit personal information such as your name, email address, phone number, and mailing address, either via online forms or by email. Additionally, certain sections of our website may require signing up for email newsletters or accessing a personal account. We may retain and use this information to respond to your requests, address your concerns, and enhance your user experience.

Web Logs: Our servers automatically record data transmitted by your internet browser during your visit. This may include your IP address, browser type, domain name, preferred language, date, time, and the referring website. We use this data to improve our site's user experience.

We will use your personal information solely to deliver our services, provide information about our services, conduct operational and service improvements, develop solutions, and comply with laws, regulations, and any additional reasons specified on our website.

DISCLOSURE OF INFORMATION

Your personal information will not be shared with third parties other than our fulfillment partners unless we are required to do so by law, including for fraud prevention purposes, or with your consent. We may share aggregated, non-personal information to improve our services. However, this data will not allow individual identification.

If you wish to revoke your consent to our data sharing practices, please contact us via the email or mailing address provided above. Please note, you cannot revoke consent if it would conflict with legal requirements or a judicial order. We never sell or disclose your personal data to other parties for marketing purposes.

ACCESS TO PERSONAL INFORMATION

You can review and/or request modifications to your personal information retained on our active systems by contacting us.

PROTECTION OF PERSONAL INFORMATION

Security Measures: We utilize reasonable security measures to protect your personal data from unauthorized access. Access to your personal data is limited to those who need it to provide our services. Your data may be stored on computer systems maintained by our service providers, who are contractually obligated to maintain your data's confidentiality. Although our systems are based in Hong Kong, our service providers' systems could be located in another country. By providing your personal data, you consent to its international transfer and storage.

Data Integrity: We collect and process your data solely for the purposes indicated in this policy or as provided upon collection. We take reasonable steps to ensure data accuracy and completeness, but this is dependent on users providing updates and corrections as necessary. We regularly review our data handling processes to improve the services we offer.

EXTERNAL LINKS

Our website may contain links to third-party websites. This Privacy Policy applies solely to our website and does not govern third-party sites.

This Privacy Policy is subject to updates reflecting changes in our data handling practices or to comply with changes in legislation. Any modifications will be reflected in an updated Privacy Policy, accessible on this page of our website.